Orders of $40 or More Ship Free in USA

FAQs

How do you pronounce Ojai?

It is pronounced like “Oh, hi!”… It is the name of our cute little town, Ojai, California. The word Ojai is derived from the Chumash Indian word for “Moon”.

Do you offer wholesale?


We are very busy at this time, and not able to accommodate many new wholesale orders. However, if you think our soaps would be a good fit for your store, please feel free to send us an email via the “Contact” page and we'll get back to you as soon as possible.

Do you do custom orders?

Although we have done custom soap orders in the past, we are not able to take on new orders at this time. If this ever changes, we will be sure to make an announcement via our social media and newsletter.

Do you sell your soaps in stores?

Yes! You can find a selection of our soaps in-store at the following locations:

    • FiG Ojai in downtown Ojai, CA
    • Bungalow by FiG in downtown Ojai, CA
    • Redemption in Los Gatos, CA
    • Redemption in Campbell, CA
    • Beauty Organix in East Aurora, NY

(Please note that the selections vary, depending on season and availability.)

What are your shipping policies/rates?

Please refer to our shipping information page. You will find everything you need to know about prices, shipping methods, international shipping, etc. 

Do you offer returns and refunds?

If there is a problem with your order, please send us an email via the Contact Us page and we’ll do our best to work out a solution. I'm sorry, we will not be able to accept returns as soap is a very personal product and we would never want to resell anything that has already been shipped out. Please keep this in mind when you make your selections. Thank you for your understanding.